Deleted the wrong thing, or got a drive that won't read? Before you give up on those photos and files, let us take a look.
Losing years of photos, important documents or work files is gut-wrenching, and it usually happens at the worst possible moment. The good news is that "gone" often isn't really gone. Deleted files, drives that won't mount and computers that won't boot can frequently still be recovered, and that's exactly what we'll try to do.
One important thing: if you think a drive is failing, stop using it. The more it's written to, the harder recovery gets. Power it down, bring it to us in Southport, and we'll assess it. We help people right across Merseyside, including Formby, Ormskirk and Liverpool.
Once we've got your files back, we'll help you set up a simple backup so you're never in this spot again. Whether that's an external drive, cloud storage, or both, we'll make it something you barely have to think about. An honest heads-up: recovery is never guaranteed, and some physical failures are beyond what any workshop can do — but we'll always tell you straight what your chances are before you commit to anything.
Not always — it depends on what's happened to the drive. We'll assess it honestly and tell you the likelihood before doing any work.
Turn it off and stop using it straight away. Clicking usually means a physical fault, and continuing to run it can make things worse. Bring it in as soon as you can.
Often, yes. Bring the card or device along and we'll take a look at what's recoverable.
Definitely. We'll get a straightforward backup going so your important files are always safe.
Stop using the drive and get in touch. The sooner we look, the better the odds.